Online appointment booking, electronic patient records and automated WhatsApp reminders that cut no-shows.
The Challenge
High patient no-show rates and overcrowded OPD waiting rooms created administrative bottlenecks and reduced doctor efficiency.
The VRTECHH Solution
Implemented an omni-channel appointment booking engine with multi-level IVR, WhatsApp slot confirmations, and timely automated reminders sent 24 hours and 2 hours before appointments.
